Rave Reviews

Rave Reviews

We would love to hear from you! You can write your own review here.


First time visit to the Urban Rituelle Caringbah boutique, the sales assistant was extremely helpful and friendly without any pressure at all!

Sean Moloney


I love dealing with honest companies!!! Thanks for all of your assistance, I can't wait until my parcel arrives. The hand cream lives at my work and my pod pal Kate is addicted to it, so we share it!!!!

Angelique Phillips

  I just wanted to let you know we got our order with new corporate gifts last week and I ordered some of the new Flourish Organics range. They’re absolutely gorgeous!! The packaging, the product, just beautiful. I used the lemongrass body wash this morning and so lovely.

Tina Tower, CEO Begin Bright & Telstra Businesswoman of the Year 2014

  Thanks so much for sending these so super quickly, the order arrived today - It was like Christmas. Looking forward to placing our order for next year. Love the smell of the Warm Cinnamon and Cranberry and the recommendation on the Dreamweaver was spot on.

Danae Schmid, Kingfisher Bay Resort Group (Corporate Client)

  Please smile when packing my lip balms and think of my face when they will arrive! I feel the need to let you that I am obsessed with them and they are the only lip balms I will now use on my lips, after lots of trial and error. I am unable to find a stock list near me so I am buying up so I can keep one near me at all times.

Erin Fischer

  I am beyond grateful that I recently discovered your products whilst on a romantic getaway with my husband. Your Mandarin + Basil + Lime candle is incredible - in fact, 'incredible' may not even do it justice. I have been on a long search for a candle infused with essential oils and is capable of carrying fragrance for hours; your candle surpasses those criteria with ease! The care and meticulous work that has gone into your products is self-evident. Thank you for creating such beautiful products. I am confident that my home will never be without a few Urban Rituelle candles perfuming the air with the most divine scents.

Angela K.

  Your candles are truly beautiful and their smell is intoxicating. I just love them.

Angela Hill

  The HIS Shave Set is lovely! I have it set aside ready to give to my Dad tomorrow for Father's Day, I know he will love it (and feel totally spoiled/pampered)!

Rachelle Du-Shane

  Your free gifts with purchase work! In my last order was the Vanilla Organic Hand Cream as a gift - I loved it so much I have now bought two of the retail size.

Alison Lalor

  Urban Rituelle Sweet Treats Vanilla Perfume is my absolute favourite Vanilla perfume ever! I love the fact that you don't need very much and it's long lasting! Such a sweet delightful smell - always get compliments on it when i wear it! An absolute must for any handbag!

Bianca Russom

  Recieved one of your beautiful Reed Diffusers for Christmas 'ALPINE LOFT' and it has left my house smelling absolutely amazing ,so beautiful thank you x

Yvonne Ryan

  I would just like to say how fantastic you online shopping is. The service is fantastic, I ordered a present for my mother who loves your soap. The staff had questions about the order and instead of just sending made the time to call me which was great. Mum received the parcel today - Great Service.

Kris Ryan

  I just wanted to say how much I LOVE your products! I wish they came in 1 litre sizes I love them that much! You can trust me to be a very loyal customer!

Josie O'Grady

  My hand cream arrived today. I just wanted to say thank you:  
* for making such a delicious product 
* for such swift delivery 
* for the gift of soap. 

That's class! Thanks!

Eve Shaw

  I have loved Urban Rituelle for years. Many of my friends and family have also benefited from my love of the product particularly my 18 year old daughter. I have to hide my stuff so she doesn't consume it all hahaha

Joanne Meredith

  The gift boxes look fantastic and I wish I was getting one. Thank you so much for your hard work!

Janine Bisset, Jaspa Herington (Corporate Client)

  Thank you, love your product so much I'm ordering now for Xmas gifts.

Gail Smith

  Thanks for the quick delivery of your beautiful products which made this morning feel like Christmas. So many products for such a good price! Very happy.

Anne McKenzie

  Thank you so much for your speedy response and simple instructions. Some of us are still getting used to all this buying online stuff and it's people like you that make our life easier. Haven't seen your bosses since the old Glebe markets over 10 years ago, and am glad to order direct with you in such a manner.

Sid Baker

  It's great to hear that you don't test your products on animals. My friend is going to love her birthday gift even more now, and I'll enjoy my products more now too knowing this information!

Natalie Hibbins

  I received my delivery so quickly and very happy with my purchase. I really appreciate the updates I received via email regarding my delivery and how easy and smoothly the whole process went. I don't normally shop online, so this experience has been great! I am so happy with my choice of perfumes and will definitely be a regular customer... so PLEASE stay in business for a very long time... The scents you have created are so beautiful and so affordable. The handbag size is very convenient for travelling and only a couple of squirts on my neck and wrists, and it seems to last all day!! Great value for money!! I also appreciate the free gift that came with my order, it was a nice surprise!

Sandra Ivanic

  Thank you for my recent package of beautiful perfumes and complimentary gift. They arrived so quickly and I'm excited to use all my gorgeous new products.

Claire K.

  A big thank you for your prompt service. Received my order, beautifully packaged and I appreciated my extra gifts. Will recommend you to family and friends. Great product!

Debbie Kettle

  Best delivery ever, I can't believe how fast the delivery was! Thank you!

Nikki Rae

  Thankyou so Melanie from Urban Rituelle for your excelent customer service and going above and beyond in making sure our delicious candles are the right ones for us. Really incredible product and service, 5 stars to you guys

Sam Smeaton

  I was wondering why my 15yo son was walking around continually sniffing his t-shirt. Caught him in the bedroom spraying Coconut and Lotus perfume down his shirt. He loves it!! Best go back and get him his own bottle, because I won't have any left soon!

Jacqueline Short-Hall

  Good user experience in being able to place an order via the website. My order arrived promptly & well protected. I am now in receipt of beautifully presented scented candles. Thank you for the extra 'little something' gift too...much appreciated, I'll be back!

Ellen Turner

  I love your hand cream and it has worked a miracle!  I recently had my hand operated on for carpel tunnel. It is Monday 3 days after stitches came out and my hand is nearly healed. The redness has gone and the wound just looks like a closed over finger nail scratch.  I don't even think you will be able to see a scar. I am applying the cream aprox 3 times a day and I am extremely pleased with it.  


  Urban Rituelle has the absolute best smelling soap and lip balms. If you want to give a gift of love and quality this is the way to go xxx

Donna Hyde

  I am SUCH a massive fan of your beautiful products I have told everybody about it! It's going to be the go to place for all of my girlfriends' birthday/occasions gifts.   
PS - please don't ever discontinue the Mandarin + Basil + Lime range I'm in LOVE with this range and my new home smells AMAZING!

Nicolle Cargill

  Thank you for the prompt delivery of my soaps. I love the beautiful texture and fragrance of your soap,and will enjoy every shower moment with them. Thank you also for your kind gift of body lotion, I feel pampered.

Cheers Toni McNeill

Toni McNeill

  Just received 11 boxes filled with your hampers to give to clients as gifts. Thanks for making things so easy! Love your products!

Belinda Lee, Corporate customer

  Cheers to Urban Rituelle for the Beach House Candle and Diffuser. This has made my classroom a much nicer smelling and more relaxing place to be!

Gregory Shanahan

  I have recently converted to using Urban Rituelle Candles. Loving the new Mandarin, Basil & Lime candle. After burning, you can walk into the house the next day and still smell the fragrance. Would not waste my money on purchasing any other brand now. Keep up the good work.

Marie Everest, Facebook

  I'm new to Urban Rituelle, I wear the Cotton Candy perfume every day and get compliments all day! I've given out your website to all my work mates and they are now ordering too. I'm happy to buy from a local company with a great delivery time.

Jo Ann Odonnell, Facebook

  I first came across your website after searching dozens of sites to buy my hubby an organic after shave. After reading the ingredients list and your very affordable prices I placed my first order. I got it today! My! I am stoked with the quality and the most amazing smell of your products. I don't even need anything at the moment, but I just want to order again!!!!

Sash Samarasinghe, Facebook

  Hi U.R. Just a courtesy message to let you all know that I just recieved my stunning gift hamper. I can't express my gratitude enough and appreciate it so much. I can't wait to see the expression on my mummy's face when she opens it. It's so beautiful and smells delicious. Thanks again from the bottom of my heart. Stav. M xxx

Stav Mataia, Facebook

  Just purchased one of these candles. So amazing. It is heavenly. Great customer service.

Nadine Louise, Facebook

  Hi. I just wanted to say I first bought your cotton candy in Tasmania 2 years ago. A good friend then went back and purchased me a bottle last year. I love the response I get from people when I wear it. Common responses being deeply inhaling as they wonder if someone is cooking biscuits. Well I ran out late last year and was extremely happy to then find cotton candy on line last week . Delivery was sooo fast AND a bonus ginger and apple hand cream. Tomorrow I will be all fresh baked biscuits again. The movies would have you think that's what heaven smells like. Thank you, Deb

Deb Beazley White, Facebook

  I really love your vanilla perfume. I am a bit of a vanilla freak and yours is the best!!

Tash Hepworth

  Received my Cotton Candy in the mail today!!!! Totally made my day, thanks so much! I was down to the tiniest lil squirt of my cotton candy perfume, I was savoring it! Thanks again Shaz xox

Shaz Longley, Facebook

  Trying to get the mere male (my husband) to wear any thing that smells remotely like after shave (due to chemicals) has been the bane of my life for the past 30??? years - However on discovering the subtle yet masculine fragrance of your soothing, calming aftershave balm - he is one happy chappy and his welcome home kiss is as sweet smelling as his goodbye kiss on departure each morning. Kind regards Helen

Helen Rimanic

  Every time I go out and wear the Urban Rituelle Cotton Candy perfume I get lovely comments on it all the time from so many nice strangers, and of course I share with them, my special little secret. :-) Thanks Urban Rituelle xx

Cosmic Coz

  Discovered your soy candles just before Christmas at a local pharmacy and after many years of trying and failing to find a scented candle that I like I decided to give it one more try with your 'Mandarin + Basil + Lime' candle. I 'hit the jackpot' with this one! It smells amazing in my home. I ordered some more on line and they arrived today(very promptly I might add). It was lovely to receive some free gifts that are actually nice products as well. May have to stock my cupboards full of your candles in case you ever discontinue the product. Regards Sharon Doran

Sharon Doran

  I love love love the soaps, lemongrass mainly, but all have awesome scents. Suitably subtle for both men and women. I buy them for myself and have given them as gifts endlessly over the years. So glad I found you guys as I originally started buying them from stores over 12 years ago now!

Debbie Shaw


Pomegranate Petit Parfum is my favourite of all time! It blows the other department stores' perfumes out of the water. Its da bomb! Smells Oh so... Ooh la la. Very cute spritzer that I can take anywhere with me. Love it!

Pen Johnston

  Just love your products, just purchased my third item from your company and it arrived today. The amber and musk reed diffuser is divine! I also recently purchased the pear and vanilla diffuser and had to get another one. They make my house smell heavenly. Beautifully packaged and well packed, a free gift also, everyone lives a freebie. Will definitely be back for more.

Linetta Starrett, Facebook

  Lovely modern packaging. Enticing fragrances in natural products that are gentle for sensitive skin and best of all they work like a dream.

Janet Ryan, Facebook

  Urban Rituelle fragrances are delish. I buy these products for myself & for gifts & everyone just loves them. I hope you will always be around.

Tanya Lake


I love Urban Rituelle products especially the goats milk soap! It's amazing!! And now I know I can order it online I'm super thrilled!!!

Meg Phrey

  Thank you Urban Rituelle for your gorgeous pack I won in a competition. It was beautifully packed, and the smell is beyond delicious. I'm so happy and excited to use them x

Krystle McGrane, Facebook

  Good Afternoon, I would just like to say a HUGE thank you to Lauren and Melanie. Your customer service and professionalism is outstanding, and I could hear you both smiling through the phone. I received the gift pack today, thank you for making every effort to make sure I did receive it before the weekend. I will definitely be back to buy more in future. Have a great weekend :) Melanie Mackenzie

Melanie Mackenzie

  Hi, pleased to advise safe arrival of this shipment. Your service much appreciated as was the free gift. Most impressed with the packaging, much style! Will be browsing your other products and will certainly do business again. Much thanks Madge

Madge Johnson


I was delighted to hear the news that I had won one of the indulgent packs from Urban Rituelle. It came by mail one sunny afternoon. I sat on the couch, made myself comfortable and opened the package. What happened next was totally unexpected. Inside I'd been given the Cotton Candy perfume. I took it out of its box, took off the lid and sprayed my neck. At that very moment as I breathed in I disappeared, I fell back in time to when I was a small child, clutching my poppy's hand. We were outside with crowds of people, lights, rides, smiles and laughter. My poppy told me to close my eyes, when I opened them he held in front of me a perfect pink cloud of sugar, big and fluffy on a stick. He whispered in my ear. You don't need this, as you are already sweet enough! The Urban Rituelle Cotton Candy perfume smells like how fairy floss tastes. I learnt something that day when I sprayed that perfume, memories aren't lost forever, you just have to find what triggers them to bring some back. I have now added this one to my collection of memories of my Poppy and what a "sweet" memory to have.

Abigail Livingstone, Facebook

  I love Urban Rituelle, I often buy gift packs for those who I know will love it as much as I do. I feel that it's got to be the best gifts I have given, as I know that those who I have sent gifts come back and buy for this amazing site. Well done on your wonderful products.

Linda Clark

  Firstly I would like to say how blown away I was to see your post on my Instagram account in regards to the frangipani spray comments. I absolutely adore your products!! I currently wear the ginger apple spray every day and have 4 lipbalm tins on the go at once. I really appreciate you commenting and think your customer service is absolutely outstanding. Thankyou so very much. Warm wishes Jade Scantlebury

Jade Scantlebury

  My sister bought me Urban Rituellle as a Birthday gift. I'm so happy with the Certified Organic hand cream because not only does it smell delicious but I can rest easy knowing it doesn't have harmful chemicals in it.

...Andi Hodges, Facebook

  Love the new Mandarin, Basil and Lime hand cream. Also think the Organic one is good too. Always good to have a new product, have been a customer for a few years now thank you. Sonja

...Sonja, Facebook


Can't wait to purchase the new Caramella product. This flavour is my favourite, better than chocolate any day!!!!!

...Cathy Spiller, Facebook


I tried your Equilibrium hand & body wash and hand cream at Darenberg Winery. I loved it so much I went to a shop to buy it straight away but it was closed. I simply could not wait so I looked you up online and sure enough I could get an order online, yay! I am very excited and look forward to your lovely products to arrive. 

...Melanie Cameron

  I'm a huge fan of your candles and they smell just delicious and has a long lasting smell for many hours, I have recommended your products to many of my friends and family. Great candles and one happy customer


  I Love all things Urban Rituelle. Everything is made with so much Love. Just looking at the products makes my heart sing! And wait till you smell and feel them! Love it!



I just received word about the fabulous sale and have just completed my order! I received my first order about a week ago and I must say that the whole process was fantastic, from the ease of placing an order to receiving my beautiful bag of goodies.....and some!! The packaging was exquisite and the bonus extras were totally unexpected. (I clearly didn't read on the website that I may receive some nice goodies!) I have already begun spreading the word about Urban Rituelle to my family and friends. Congratulations to all the staff who are obviously very passionate about what they do. Your efforts are very much appreciated.



Your customer service is amazing! I absolutely love your products and have purchased them for many, many years and will continue to spread the word about how wonderful Urban Rituelle products are. Every time I wear your Cotton Candy fragrance I get compliments, it's so beautiful!



I just wanted to commend you all on the fantastic service I received after recently making an online order. The delivery arrived within 2 business days, complete with a gorgeous smelling soap as a little gift!

Congratulations on such a wonderful product and even better service!




Just a quick email to say how much I love your products. Your body sprays are so nice and every time I wear them I get compliments.




I first came across your products many years ago at the Glebe markets and fell in love with them, stocking up every time I came to Sydney from Melbourne. I remember then saying what wonderful quality they were and what a hit they’d be sold nationally. It’s wonderful to have seen your business grow and now that I’ve found you online I can remain a regular customer!



I absolutely love your Sweet Treats hand cream! It is just the most lovely fragrance and every time I use the hand cream I get asked what I’ve been using. It is such a lovely product, makes my hands so smooth without being at all greasy and the effects last for a very long time. 



Thanks so much for bring back the 100ml bottle of your Cotton Candy perfume, it’s my favourite! I see it is many others’ as well…your Cotton Candy perfume is an incoming search term on my blog almost daily!



Thank you for my lovely package, which arrived today.

It was so nice to receive such a beautifully presented package and the extra gift. Your efficiency in processing and sending it is much appreciated. So thank you… I will definitely be shopping with you online again.



I kept reading about the Cotton Candy fragrance online but didn't really know how it was going to smell on me. Every time I wear it, I get lovely comments. It's just gorgeous. Thank you.