Retailer Testimonials



I don't normally send these emails but I really wanted to send you a quick note to say congratulations on producing such a quality product, gorgeous packaging & excellent POS items. From the excellent service I received at the gift fair, to unpacking the well-packed stock yesterday, you're a great company to deal with. It all makes it a pleasure to stock and sell. You all should be very proud.

Alison Kleyngeld, Cadootje, Newstead Tasmania

I must say, I am VERY impressed! I really must commend you all at Urban Rituelle for making such a fantastic range of products. I am in love!!

Simone Campbell

Your products are beautiful and your team at the recent Melbourne Trade Fair were brilliant. We are sure this won’t be the only order we place with your company.

Jenni, Peppermint Frog

My mum has your products in her shop The Electric Lime in Adelaide. I absolutely love them and the customers do too. The range of lip balms are delicious! I have almost every flavour as I find it hard to find lip balm that actually helps my dry lips. I use them every day and people always comment on the delicious smell and the gorgeous tins they come in. 


Many, many thanks for such a great product that sells year in/year out even when the spend is so down! Hope Christmas trade booms for you.

Sarah, Zonky Plonky

Just a quick email to let you know that I was impressed with the delivery and invoicing of stock for our first Urban Rituelle order. Everything was handled with a fantastic manner which is much appreciated - this doesn't always happen with new suppliers so thank you for all of your assistance. The soaps are already starting to sell. I myself purchased some today.

Peta, September

It's been very lovely working with you and I thank you for all of your support during my time at Forever New. I absolutely love all of your products and will remain an enthusiastic customer.

Jess, Buying Assistant , Forever New Clothing

I received the box of soaps yesterday. Completely exceeded my expectations. Thanks for outstanding customer service. I am looking forward to choosing my next order of soap!

Glenn, Tree Logic

Just wanted to say thank you for your beautiful soaps, my spare room smells gorgeous. Thanks for pushing my order through and allowing me to pick it up. It has been fantastic dealing with you.


Feedback to date has been excellent re: your products. They are even more lovely than we expected.

Lissa, I love hampers

Just a quick word about Urban Rituelle Lip Balm. It is the best I have EVER tried! I absolutely love it. I have been looking for a lip balm of this quality for a very long time & have struggled to find it until now. I will definitely be getting them in to sell!

Christina, Shine Candles

Not only are the lip balms selling well, everything sells well with the  bright and pretty window, thank you.


I just want to say how happy I am with your product, I absolutely love it all! All my customers are delighted with it & it's been selling well for me. Also, LOVE the packaging!

Christina Tomini Foresti, Shine Candles

Milena, you always go beyond what normal agents do.  You have always given me the best advice and I trust you when you say the product is a good one. I am amazed by your generosity.  We are very happy with the service Urban Rituelle give us, and we love the products. Once again, I thank you for your warm service, you’re the best!

Sue Maroney

I just want to let you know that I have had such a great experience with your company and that your staff have been helpful every time I have spoken with someone. Your staff are a pleasure to deal with!

Sylvana from Maine Desire

As soon as I was unpacking the items on Saturday a customer walked in and bought some! Looks like I'm not the only one who loves them.


Urban Rituelle's Soy Wax Candles are extremely popular amongst the clientele at our salon. When the wax has melted, it can be used as a moisturiser as it is made of soya which nourishes and hydrates the skin. This is an excellent selling point and has amused the clients.

Absolutely Fabulous Beauty Boutique Shellharbour

Just wanted to pass on to you how thrilled all my staff were with their beautiful presents from your range.  As were my family members, who loved them.  Thank you so much.  I look forward to sending more business your way in the future.

Annie Bow West, Campaign Manager, Star«Dem Promotions

It's been a pleasure stocking your gorgeous products since December 2004. Love doing business with your wonderful, supportive company!

Bianca Kristallis, Director, Pamper Hamper Gifts

Thank you so much for all your help over the years you truly are a great company to deal with & I wish you all the best.

Sharon Falconer, QA & Design Manager, Richard James Pty Ltd

Just a short note to say thanks for the promo Botanics boxes for Mother’s Day. We had two very happy mums when we phoned them Saturday afternoon to tell them they had won. Thanks again for a great promotion.

Karen, Bath, body & Soul

I just wanted to send a note to thank you for your amazing service. I can say the products do work well, they are a good price point and we have regular customers purchasing for themselves or as gifts for friends. We received our latest delivery and it has taken up 4 dedicated shelves so a nice display.

Kathryn & Steve O'Brien, Beachside Emporium Kiama

Thank you for all your help you have been fantastic!! I really look forward to start selling these beautiful products.

Jo, Grateful For You Gifts

I picked up an order on Tuesday  and all the products are just divine!

Linda, Kenzii

Well Done Ladies, the new Trade Fair stand looks great. Very proud of you! Will be placing an order in the next couple of days. Can't wait to get some stock!

Deb Smith, Obsession

The gift boxes look fantastic and I wish I was getting one. Thank you so much for your hard work!

Janine Bisset, Jaspa Herrington

Thanks so much for sending these so super quickly, the order arrived today - It was like Christmas. Looking forward to placing our order for next year. Love the smell of the Warm Cinnamon and Cranberry and the recommendation on the Dreamweaver from Karen was spot on.

Danae Schmid, Kingfisher Bay Resort